SECURE YOUR PURCHASE & ENJOY IT STRESS-FREE.
LET'S FACE IT: UNDESIRABLE THINGS COULD HAPPEN.
We cannot escape ourselves from accidentally BREAK OUR SMARTWATCH or LOSE IT SOMEWHERE.
Let's say it's been 6 months since you buy your Carbinox and IT LOOKS TIRED.
Actually, let's say the one day you woke up and say: I need another new Carbinox.
Well, we have good news for you: WE'LL REPLACE IT FOR FREE with PREMIUM CARE.
The Carbinox Premium Package only lasts 365 days from the date you received your package.
You can select the watch to replace without any issues. The Premium Package only applies for one (product) of your Carbinox collection.
Yes, you can use it for any Carbinox product, whether if it's a watch, band, tempered glass, or any other from our gear line.
Your premium package ONLY WORKS FOR ONE (1) PRODUCT REPLACEMENT within the next 365 days after your delivery date.
Please send us a message explaining us the situation you faced and we'll do our best to apply your Premium Package.
- YOUR NAME.
- ORDER NUMBER.
- PRODUCT YOU WANT TO REPLACE.
- ADDRESS (IF IT'S DIFFERENT FROM THE ONE YOU USED ON YOUR PAST ORDERS).
It could take about 7 to 10 business days while we receive your package, process it, and create a new shipment.
Please send us an e-mail to email@example.com with the subject "PREMIUM PACKAGE" and we'll get back to you as soon as we can.